Post:- Customer Care Executive
Experience: - 0y to 3y
Salary: - 10k to 15k PM depending on knowledge/experience
Location: - Ludhiana
Applied Candidate: - Male only
Qualification Any Graduate
Company Profile: - Service Industry
Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Handle grievances to preserve the companys reputation
Keep records of calls and sales and note useful information
|Experience||0 - 3 Years|
|Salary||1 Lac 50 Thousand To 2 Lac P.A.|
|Industry||Sales & Marketing / Business Development/telecaller|
|Qualification||Other Bachelor Degree|
|Key Skills||Calling Customer Service Customer Support Complaint Handling Voice Process excellent communication skills|
|Contact Person||Mr. PK Sharma|
|Address||39, Ist Floor, Neelam Flyover Market, N.I.T|